de222 Terms and Conditions

1 General Introduction

de222 is an online gaming platform that provides slot games, live casino and sports betting services for players in Bangladesh. These terms and conditions ("Terms") apply to use of the de222 website and its related services.

By registering on de222 or using its services, you are considered to have fully read, understood and agreed to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

These Terms must be read together with our Privacy Policy and Responsible Gaming Policy. Those documents are considered an integral part of these Terms.

2 Eligibility and Age Requirement

The following conditions must be met to be eligible to open an account and use services on the de222 platform:

• You must be 21 (twenty-one) years of age or older.
• You must be a resident of a country or region where online gaming is not prohibited by law.
• You may hold only one account in your own name.
• You must be of sound mind and capable of making your own decisions.
• You may not be an employee or service provider of any professional gambling regulatory body.

de222 may request age verification documents (national ID card, passport or driving licence) at any time. Withdrawals may be temporarily held until verification is complete.

3 Account Registration

3.1 Registration Process

When creating an account on de222 you must provide accurate and truthful information. Providing false or misleading information will result in the account being cancelled and any pending winnings may be forfeited.

3.2 Single Account Policy

Each user may operate only one account. If multiple accounts are found, all of them will be closed and any bonuses received will be cancelled.

3.3 Account Security

You are solely responsible for keeping your account login details (username and password) completely confidential. You may not allow any third party to use your account. If you suspect unauthorised access to your account, notify our support team immediately.

4 Deposits and Withdrawals

4.1 Deposit Limits

The minimum deposit amount on de222 is ৳500 (five hundred taka) — applicable for each payment method. The maximum deposit amount is determined by the payment method and account type.

4.2 Withdrawal Limits

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests generally take 15 minutes to 2 hours to process.

4.3 Accepted Payment Methods

de222 supports the following payment methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

4.4 Withdrawal Verification

de222 reserves the right to verify your identity before processing a withdrawal. If financial irregularities are suspected, withdrawals may be temporarily held and you may be asked to submit relevant documents.

5 Bonuses and Promotions

5.1 Welcome Bonus

New players can receive a 150% bonus on their first deposit up to ৳5,000. The wagering requirement for this bonus is 25 times (25x) — meaning you must wager 25 times the bonus amount before becoming eligible to withdraw.

5.2 General Bonus Terms

• Bonus offers are generally applicable once per account unless otherwise specified.
• A maximum bet limit may apply when wagering with bonus funds.
• If wagering is not completed within the specified time limit, the bonus will be cancelled.
• de222 reserves the right to change or withdraw any bonus offer at any time.
• If bonus abuse is suspected, de222 may cancel the bonus and any associated winnings.

5.3 VIP Program

de222's VIP program has 5 tiers: Bronze, Silver, Gold, Platinum and Diamond. Each tier comes with a regular weekly cashback — from a maximum of 0.2% at Bronze up to a maximum of 1.0% at Diamond. The criteria for moving to higher tiers are detailed on the platform.

6 Gaming Rules

6.1 Fair Play

All games on de222 are operated using certified Random Number Generator (RNG) technology, which ensures that every round is completely unbiased and no outcome is predetermined.

6.2 Technical Issues

If a result is affected by an internet disconnection or server error during gameplay, de222 will re-evaluate that round and make a decision. de222 reserves the right to cancel any erroneous payment caused by a technical fault.

6.3 Maximum Win Limits

A maximum win limit may apply for each game and promotion. Any amount exceeding this limit will be cancelled. See the terms of the relevant game or promotion for details.

6.4 Betting Rules

All decisions related to betting on de222 are considered final. Bets placed after the outcome of an event has been determined are not accepted for live betting. de222 reserves the right to cancel any bet where incorrect odds were displayed due to an obvious odds error or technical issue.

7 Prohibited Activities

The following activities are strictly prohibited on de222:

1. Creating multiple accounts or using another person's account.
2. Abusing the bonus system or coordinated bonus hunting.
3. Using stolen or unauthorised payment methods.
4. Using any automated software, bots or scripts on the platform.
5. Attempting to manipulate or cheat the game or betting system in any way.
6. Using the platform for money laundering or any other financial crime.
7. Behaving in a rude or threatening manner towards de222 staff.
8. Registering using a false identity or fraudulent information.

Involvement in any of the above activities will result in immediate account closure, cancellation of all bonuses and winnings, and notification of law enforcement agencies where necessary.

8 Account Suspension and Closure

8.1 de222's Rights

de222 reserves the right to temporarily suspend or permanently close any account at any time, for any reason, without prior notice. This applies in particular in the following cases:

• If there is suspicion or evidence of a breach of these Terms.
• If requested identity verification documents are not submitted within the specified time.
• If financial fraud is suspected.
• For regulatory or legal reasons.

8.2 Voluntary Account Closure

You may request to close your account at any time by contacting our support team. Any pending withdrawals will be processed before the account is closed, however any unused bonuses will be cancelled.

9 Limitation of Liability

de222 provides its services on an "as is" basis. We are not responsible for:

• Losses caused by internet disconnection or technical issues with your device.
• Delays or failures caused by third-party payment providers.
• Unauthorised access resulting from your login details being kept insecurely.
• Financial losses from gaming — gaming always carries financial risk.

de222 will not be liable under any circumstances for indirect, consequential or special damages.

10 Privacy and Data Protection

de222 is committed to protecting your personal information. We use SSL encryption technology to keep your data secure. To learn in detail how your information is collected, stored and used, please read our Privacy Policy.

As part of the KYC (Know Your Customer) process, de222 may request a copy of your government-issued ID and other documents to verify your identity. This information will be used for regulatory purposes only and will not be sold to third parties.

11 Responsible Gaming

de222 is committed to responsible gaming. We believe that gaming is a form of entertainment and should never be used as a solution to financial problems.

On our platform you can set the following limits for yourself:

• Daily, weekly or monthly deposit limits.
• Maximum bet amount.
• Self-exclusion for a set period (a voluntary break from the platform).

For more detailed information on responsible gaming, please read our Responsible Gaming Policy.

12 Changes and Amendments

de222 reserves the right to change, amend or update these terms and conditions at any time. Updated Terms will take effect from the moment they are published on the website.

For significant changes, we will attempt to send a notice to your registered email address. However, continuing to use the platform after Terms have been updated will be considered acceptance of the new Terms.

For this reason, we recommend that you revisit this page at regular intervals and stay up to date with any changes.

13 Contact

If you have any questions or concerns about these terms and conditions, please contact our support team:

• 24/7 Live Chat (in Bengali) — via the live chat button on the website
• [email protected]

Our support team is available around the clock in Bengali, ready to assist you.